Quality improvement program

Health Insurance Fund works continuously to improve the quality of the health care services provided under our programs. All of the selected providers are enrolled in the internationally recognized SafeCare quality improvement program. SafeCare is a joint initiative by COHSASA (South Africa), Joint Commission International (US) and PharmAccess, to introduce standards to improve health care in resource–restricted settings.

Monitoring and evaluation tool
SafeCare's stepwise improvement program is unique in that it is offered in combination with a set of tools, training modules and financial incentives for constant monitoring and evaluation. Data collection and analysis allows constant and precise monitoring of the progress of the facilities from start to finish. Health care providers receive regular feedback. Assets are upgraded by providing or replacing equipment and improving facilities. Skills are improved through training of medical and administrative staff.